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Terms and Conditions:

  1. Upon purchasing or signing  for any services offered by Edu Empower SA PTY Ltd trading as Infinity Groupco, the Client, (the person responsible for entering in this agreement) acknowledges that they have read and accepted these Terms and Conditions.
  2. The Client acknowledges acceptance of the Quotation attached/ provided, including the Terms and Conditions of either 50% deposit payment of the total quoted South African Rand (ZAR) value, OR a customized deposit amount that has been agreed  upon by both partners, in writing via the quotation agreement that will be signed and accepted by the client.
  3. Charges for services to be provided by Edu Empower SAPTY Ltd trading as Infinity Groupco, are defined in the project quotation / proposal that the Client receives via e-mail. Quotations / proposals are valid for a period of thirty (30) days. Edu Empower SA PTY Ltd trading as Infinity Groupco,  reserves the right to alter or decline to provide a quotation after expiry of the thirty (30) days. All graphic design, search engine marketing, content marketing and social media services are to be paid in full upfront, unless agreed otherwise in writing by both parties.
  4. Payment for services is due by EFT. Bank details will be made available on invoices.
  5. Services described on the Quotation will only commence, once the Client’s deposit has been confirmed as received by Edu Empower SATrading as Infinity Groupco, which will be reciprocated with a Statement allocating Payment to said Invoice, to the Client, when said funds are confirmed by Edu Empower SA Trading as Infinity Groupco .
  6. Edu Empower SA- Trading as Infinity Groupco commits to work expeditiously to complete ANY website design services within 7-14 working days (this excludes weekends) from the time of receipt of deposit and complete supply of material.
  7. 1. In order to deliver these services to be completed within the projected time-frames, the Client’s co-operation is paramount. It is therefore the client’s responsibility to ensure that we receive the material required on time/ as stipulated by our deadlines.
  8. Edu Empower SA-Trading as Infinity Groupco  cannot be held responsible for delays outside of their control, including but not limited to equipment failure, Third Party Hosting Services, and internet connections due to power failure or load shedding.
  9. Deposit(s) are non-refundable and non-negotiable. Domain name registrations are non refundable.
  10. The Client is to provide all Required Documentation electronically, to Edu Empower SA/ Trading as Infinity Groupco, at admin@infinitygroupco.co.za, within 10 (ten) calendar days after the Invoice date confirming the received deposit, to initiate work on aforementioned services,  unless agreed in writing regarding any delays.
  11. Graphic Images/ Photographs (including but not limited to artwork and logos) supplied by the Client, must be of high digital quality and applicable format (JPEG).
  12. Payments not received by the 3d day of each month will automatically suspend all services offered to the client, thus deactivating the Client’s website and linked e-mail accounts, however, the client may still be liable for the fees of the artwork services provided, including any legal charges that Edu Empower SA PTY Ltd ta Infinity Groupco may incur due to non payment/ third parties collection fees.
  13. A reactivation fee of R200 OR a price of the appropriate rate at that time, will be billed to the Client.
  14. Hosting fees not received for 2 consecutive calendar months, irrevocably terminates the linked website and associated e-mail accounts with the host/ Edu Empower SA PTY LTD ta Infinity Groupco. The Client’s domain registration remains for the balance of the yearly domain fee paid, but no software, design and/or development work associated with the domain is recoverable by reactivation hereafter.
  15. Edu Empower SA/ Trading as Infinity Groupco reserves the right to suspend the Client’s services due to non-payment and charge fees, at the appropriate rate at that time, on all arrears in accordance with these Terms and Conditions.
  16. Termination- Termination of services by the Client must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honored until and unless confirmed in writing. The Client will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days.
  1. All cancellations are only accepted in writing, e-mailed to sindi@eduempower.co.zaor admin@infinitygroupco.co.za  30 days before the 1st of the new month.
  2. All outstanding payments must be paid up to date before the Client’s Hosting services will be terminated with Edu Empower SA/ Trading as Infinity Groupco, thus enabling release to transfer to a Third Party Hosting Service Provider.
  3. Search Engine Optimization. Edu Empower SA Trading as Infinity Groupco cannot guarantee search positions or rankings of websites. Our service includes Search Engine Optimization (SEO) in the form of meta tags and descriptions, structure and basic content recommendations.
  4. E-Commerce: Edu Empower SA trading as Infinity groupco will only load 40 products on Client’s Should the Client require Edu Empower SA to load more than the aforementioned 40 loaded products, Edu Empower SA/ Infinity Groupco will issue the Client a Quotation accordingly.
  5. Review and Changes. On design completion of the Client’s website, the website will be activated for 3(three) working days, in order for the Client to preview and respond with amendments and/or improvements, within these 3 (three) working days, in writing by e-mail.
  6. All work remains the property of Edu Empower SA/ Trading as Infinity Groupco until the full and final payment is received.
  7. Completion Date. The Completion Date of a project is affected by feedback and received content from the Client. Time-frames will be adjusted within reason, notwithstanding these Terms & Conditions.
  8. All updates must be supplied before 2 working days via email prior to the publication date and all information regarding the publication of news letters must supplied before 10 working days prior to publishing date.
  9. The Client will be notified when the website is activated, and then the Client will have 2 (two) working days to report any faults or request minor alterations (within the initial Agreement), in writing by e-mail.
  10. Should Edu Empower SA T/a as Infinity Groupco not receive a reply within 3 (three) working days via e-mail, the Client’s website is considered finalized and complete. Therefore, Edu Empower SA take no responsibility for website content errors hereafter.
  11. Edu Empower SA/ Trading as Infinity Groupco commits to respond to any technical error, which may be the result of their Hosting services, design software or any plausible fault, omission or neglect on their part within this agreement(s), within 24 hours and no later than  2 (two) working days.
  12. Invoices and Statements. All Invoices are billed to the Client’s account and e-mailed to the Client in accordance with these Terms and Conditions, and payments made by the Client are allocated to Invoices on the Statement upon Edu Empower SA having confirmed receipt of said funds.
  13. Invoices, corresponding payments received, and due balances will reflect on the Client’s Statement.
  14. Legal Costs. Failure to comply with these Terms and Conditions regarding payments and fees will result in legal action from Edu Empower SA’ legal representative(s), and the full outstanding balance becomes payable. All legal cost resulting of non-payment will be accrued to the Client’s outstanding balance.
  15. Cancellations & Refunds. Should the Client cancel the project at any time, all fees up to that point of work will be calculated and Edu Empower SA t/a Infinity Groupco will only refund Client’s that have paid full amount upfront, subtract the 25% deposit that is non refundable from their payments, including the annual costs of hosting and Domain Fees that are non-refundable. If a client has opted for the monthly payment option and decide to cancel before the 12 month period, all fees up to that point of work will be calculated and the client  will still be liable for such fees and Edu Empower SA t/a Infinity Groupco, reserves a right to delete/ terminate all it’s services including the designs provided to the clients.
  16. Edu Empower SA t/a Infinity Groupco reserves the right at its discretion to cancel this Agreement should the Client breach any of the Terms and Conditions stated herein.
  17. Edu Empower SA t/a Infinity Groupco will do its utmost best to ensure that the client’s website is secure but cannot not be held liable for any viruses, hacking, malicious content or any Security breaches pertaining to any third party applications or to the Client’s website.
  18. Copyright. The Client retains the copyright to data, files and graphic logos provided by the Client, and grants Edu Empower SA t/a Infinity Groupco  the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting Edu Empower SA t/a Infinity Groupco  permission and rights for use of the same and agrees to indemnify and hold harmless Edu Empower SA t/a Infinity Groupco  from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for website design and/or placement shall be regarded as a guarantee by the Client to Edu Empower SA t/a Infinity Groupco  that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.
  19. Design Credit. A link to Edu Empower SA t/a Infinity Groupco  appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. The Client also agrees that the website developed for the Client may be presented in Edu Empower SA t/a Infinity Groupco portfolio.
  20. Access Requirements- If the Client’s website is to be installed on a third-party server, Edu Empower SA t/a Infinity Groupco  must be granted temporary read / write access to the Client’s storage directories which must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.
  21. Post-Placement Alterations- Edu Empower SA PTY LTD t/a Infinity Groupco cannot accept responsibility for any alterations caused by a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
  22. Social Media Management- Social Media Marketing and Management is defined as helping a client to promote their products or services through social media channels. Edu Empower SA PTY LTD t/a Infinity Groupco will honor the components of your chosen social media package, providing an agreement to a minimum three (3) months’ contract is served and monthly payments are received in advance. In the event that payment is not received on time, we regret that further work will be halted until this is rectified.
  23. Governing Law. This Agreement shall be governed by The Laws of South Africa.
  24. Liability. Edu Empower SA PTY LTD t/a Infinity Groupco hereby excludes itself, it’s Employees and, or Agents from all and any liability from: Loss or damage caused by any inaccuracy; Loss or damage caused by omission; Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website; Loss or damage to clients’ artwork / photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise. The entire liability of Edu Empower SA PTY LTD t/a Infinity Groupco to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.
  25. Severability. In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid.
  26. Edu Empower SA t/a Infinity Groupco reserves the right to make changes to these Terms and Conditions at any time without prior consent of any or all of their Clients, employees, independent contractors, affiliates, agents, agencies or any other third party agreements.
  27. Edu Empower SAPTY Ltd ta Infinity Groupco makes every effort to ensure websites are designed to be viewed by the majority of visitors. Websites are designed to work with the most popular current browsers (e.g. Firefox, Internet Explorer, Google Chrome, etc.). Client agrees that Edu Empower SA PTY Ltd ta Infinity Groupco cannot guarantee correct functionality with all browser software across different operating systems.
  28. These Terms and Conditions are legally binding in accordance with the publishing date hereof.
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